All the guidance for your next Venetian adventure.

Tourist tax

The City of Venice applies a tourist tax on overnight stays.

Access Fee

For information on the Access Fee to the Historic City of Venice and other islands in the lagoon, please consult the cda.ve.it platform.

Emergencies and health service

The European Emergency Number (112) is the phone number to call for emergency services in all European Union countries.

Venetian high tide

High water, or 'acqua alta', is a tidal peak that floods parts of the city, especially during autumn and winter. In the event of sustained high tides, the MOSE system is activated to keep the streets dry.

Venezia Unica City Pass

Venezia Unica is the new City Pass for the City of Venice, providing access to public transportation as well as the city's cultural and tourist attractions with a single pass.

Tourist Information Offices

Information, ticketing (public transport, museums, churches, theatres, shows, and concerts), tours, maps and guides, merchandising

Venezia Unica Ticket Offices

Where to Find Venezia Unica Ticket Offices and Self-Service Machines for Public Transportation

Luggage storage

Where to store backpacks and suitcases securely during your visit to the historic center.

Gondola tours

The price for a gondola ride is €90 for a 30-minute tour. After 7:00 p.m. (until 3:00 a.m.), the price is €110 for a 35-minute tour, with a maximum of 5 people per gondola.

Tour guides and accompanied groups

A licensed tour guide must always display their personal identification badge. As of August 1, 2024, a limit of no more than 25 people per accompanied tour group is in effect.

Venice Connected: the City Wi-Fi

If you are a resident, worker, or student in the Municipality of Venice, you have free access to the city’s Wi-Fi network. If you’re a visitor, you can choose to purchase access.

Lost and Found Office

The office handles the receipt, registration, and safekeeping of lost items within the municipal territory, aiming to return them to their rightful owner.